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Browsing by topic: Public service reform
By Maia Beresford
This report makes the case for digital local government and explores progress in the sector to date. It finds that while good practice is emerging, councils are facing barriers which mean that they are still not realising the full benefits of digital technology for their places.
NLGN, ISBN 978-1-909781-02-3
By Rick Muir, Imogen Parker
This landmark report sets out a new ‘relational state’ agenda for public service reform that would address complex problems holistically, provide more intensive and personalised engagement at the frontline of service delivery, and empower and engage citizens.
By Dan Crowe, Tom Gash, Henry Kippin
This report is the output of a joint project between Collaborate and the Institute for Government, supported by the Calouste Gulbenkian Foundation. It aims to convey the experience of those organisations and workers most closely involved in delivering complex services, such as adult social care, mental health drug and alcohol rehabilitation and special educational needs.
Institute for Government
This Talking Points report argues that there is a need for a new framework that enables local authorities to make strategic choices leading to the redesign and development of new ways of working on the ground.
IPPR: 10 December 2013
By Sarah Bickerstaffe
This report looks at 20 case studies of digital innovation in public services, using these examples to explore the impact of new and disruptive technologies. It considers how tech-powered public services can be delivered, focusing on the area of health and social care in particular.
Sodexo: November 2013
By Sir William Wells
This report explores how providers from the private and third sector can best work with the NHS and looks at three phases of the partnership process: getting started, procurement and delivery.
Sodexo and ZPB Associates
Interserve, Sheffield Hallam and i-FM: 30 October 2013
The latest Facilities Management Market Survey, commissioned by Interserve and undertaken by Sheffield Hallam University in conjunction with i-FM, looks at the shape of current and future facilities outsourcing, as well as the issues and trends in the market.
Interserve, Sheffield Hallam and i-FM
Localis: October 2013
This report looks at how ready the local government sector is to innovate and transform to meet the challenges of budgetary pressures and rising demand. It highlights the new approaches councils are taking.
Localis and Civica, ISBN 978-0-9569055-7-4
Social Market Foundation: 9 August 2013
By Ian Mulheirn
In this paper the Social Market Foundation highlight the flaws of the Government’s planned payment by results scheme for the delivery of probation services.
Social Market Foundation
Sharpe Pritchard: August 2013
Sharpe Pritchard has authored a user-friendly 20-page briefing on the
proposed changes to EU procurement rules, including a new draft
directive on public procurement.
There are two main objectives of the new directive:
• to increase the efficiency of public spending leading to improved value for money, which it is said will require greater “simplification and flexibilisation” of the existing rules; and
• to increase the scope for procuring authorities to use the rules as a means of promoting desirable objectives such as environmental benefits.
Social Market Foundation: 31 July 2013
By Nigel Keohane, Ian Mulheirn and Ryan Shorthouse
This new paper from the Social Market Foundation considers the flaws and opportunities of using Social Impact Bonds to finance public services.
Social Market Foundation
Institute for Government: July 2013
By Tom Gash
This paper from the Institute for Government proposes reforms to public sector markets in terms of how both the state and providers operate.
Institute for Government
Pricewaterhouse Coopers: June 2013
This report considers how local authorities might approach further cuts which they are likely going to be required to make during the next spending round.
By Government Property Unit
The Government Estate Strategy, developed by the Government Property Unit in collaboration with estate teams from across Whitehall, sets out ways of accelerating savings and driving better performance from the central civil estate and examines plans for better co-ordination across the whole of the public sector estate.
Policy Exchange: May 2013
By Sean Worth
This paper from Policy Exchange sets out how certain barriers need to be overcome to open up a market revolution in the delivery of public services.
Policy Exchange, ISBN 978-1-907689-49-9
By HM Government
The State of the Estate in 2012 report was laid before Parliament on 20 May 2013. The report provides an assessment of the efficiency and sustainability of the government’s civil estate in 2012. It provides a data-rich insight into the size, ownership, geographical distribution and use of central government buildings.
Reform: April 2013
By Will Tanner
This research paper from Reform makes the case for reform of Fire Services in London to make them operate more efficiently.
National Audit Office: April 2013
The ERG has contributed significantly to departmental savings in 2011-12 but substantial and sustainable new savings streams will be needed to achieve £20bn of savings in 2014-15, says this NAO report.
Pricewaterhouse Coopers: April 2013
By Janet Dawson and Glen Babcock
As public services are opened up to more and more competitive pressures, this PwC report examines how the public sector can deal with the risk of a contracted provider failing.
By Joe Manning
NLGN’s new report, Gaming the Cuts, warns that decisions like Newcastle City Council’s to cut its entire culture budget is likely to be a harbinger of far deeper cuts as local government pulls out of significant service areas such as leisure and tourism. Council support for schools could also be hard hit as local authorities push the burden on to academies, putting pressure on childcare, school transport and free school meals.