Browsing by topic: Public service reform

Smart People, Smart Places: Realising Digital Local Government

March 2014

By Maia Beresford

This report makes the case for digital local government and explores progress in the sector to date. It finds that while good practice is emerging, councils are facing barriers which mean that they are still not realising the full benefits of digital technology for their places.

NLGN, ISBN 978-1-909781-02-3


Many to many: How the relational state will transform public services

February 2014

By Rick Muir, Imogen Parker

This landmark report sets out a new ‘relational state’ agenda for public service reform that would address complex problems holistically, provide more intensive and personalised engagement at the frontline of service delivery, and empower and engage citizens.

IPPR


Beyond Big Contracts

January 2014

By Dan Crowe, Tom Gash, Henry Kippin

This report is the output of a joint project between Collaborate and the Institute for Government, supported by the Calouste Gulbenkian Foundation. It aims to convey the experience of those organisations and workers most closely involved in delivering complex services, such as adult social care, mental health drug and alcohol rehabilitation and special educational needs.

Institute for Government


Redefining local government

2014

This Talking Points report argues that there is a need for a new framework that enables local authorities to make strategic choices leading to the redesign and development of new ways of working on the ground.

PwC


Building tech-powered public services

IPPR: 10 December 2013

By Sarah Bickerstaffe

This report looks at 20 case studies of digital innovation in public services, using these examples to explore the impact of new and disruptive technologies. It considers how tech-powered public services can be delivered, focusing on the area of health and social care in particular.

IPPR


The Power of Partnership: How to seize the potential

Sodexo: November 2013

By Sir William Wells

This report explores how providers from the private and third sector can best work with the NHS and looks at three phases of the partnership process: getting started, procurement and delivery.

Sodexo and ZPB Associates


Time for change in facilities management

Interserve, Sheffield Hallam and i-FM: 30 October 2013

The latest Facilities Management Market Survey, commissioned by Interserve and undertaken by Sheffield Hallam University in conjunction with i-FM, looks at the shape of current and future facilities outsourcing, as well as the issues and trends in the market.

Interserve, Sheffield Hallam and i-FM


Changing Places: How innovation and transformation is taking place in local government

Localis: October 2013

This report looks at how ready the local government sector is to innovate and transform to meet the challenges of budgetary pressures and rising demand. It highlights the new approaches councils are taking.

Localis and Civica, ISBN 978-0-9569055-7-4


Payment by results? Rethinking Probation Reform

Social Market Foundation: 9 August 2013

By Ian Mulheirn

In this paper the Social Market Foundation highlight the flaws of the Government’s planned payment by results scheme for the delivery of probation services.

Social Market Foundation


Sharpe Pritchard guide to changes to EU procurement rules

Sharpe Pritchard: August 2013

Sharpe Pritchard has authored a user-friendly 20-page briefing on the proposed changes to EU procurement rules, including a new draft directive on public procurement.
There are two main objectives of the new directive:
• to increase the efficiency of public spending leading to improved value for money, which it is said will require greater “simplification and flexibilisation” of the existing rules; and
• to increase the scope for procuring authorities to use the rules as a means of promoting desirable objectives such as environmental benefits.


Risky Business: Social Impact Bonds and public services

Social Market Foundation: 31 July 2013

By Nigel Keohane, Ian Mulheirn and Ryan Shorthouse

This new paper from the Social Market Foundation considers the flaws and opportunities of using Social Impact Bonds to finance public services.

Social Market Foundation


Making Public Service Markets Work

Institute for Government: July 2013

By Tom Gash

This paper from the Institute for Government proposes reforms to public sector markets in terms of how both the state and providers operate.

Institute for Government


Thinking the Unthinkable: Local Government after the next Spending Review

Pricewaterhouse Coopers: June 2013

This report considers how local authorities might approach further cuts which they are likely going to be required to make during the next spending round.

Pricewaterhouse Coopers


Government's Estate Strategy

June 2013

By Government Property Unit

The Government Estate Strategy, developed by the Government Property Unit in collaboration with estate teams from across Whitehall, sets out ways of accelerating savings and driving better performance from the central civil estate and examines plans for better co-ordination across the whole of the public sector estate.

Cabinet Office


Better Public Services: A Roadmap for Revolution

Policy Exchange: May 2013

By Sean Worth

This paper from Policy Exchange sets out how certain barriers need to be overcome to open up a market revolution in the delivery of public services.

Policy Exchange, ISBN 978-1-907689-49-9


State of the estate in 2012

May 2013

By HM Government

The State of the Estate in 2012 report was laid before Parliament on 20 May 2013. The report provides an assessment of the efficiency and sustainability of the government’s civil estate in 2012. It provides a data-rich insight into the size, ownership, geographical distribution and use of central government buildings.

HM Government


Fire and Rescue Services in London

Reform: April 2013

By Will Tanner

This research paper from Reform makes the case for reform of Fire Services in London to make them operate more efficiently.

Reform


The Efficiency and Reform Group

National Audit Office: April 2013

The ERG has contributed significantly to departmental savings in 2011-12 but substantial and sustainable new savings streams will be needed to achieve £20bn of savings in 2014-15, says this NAO report.

TSO


At Risk? Dealing with Failure

Pricewaterhouse Coopers: April 2013

By Janet Dawson and Glen Babcock

As public services are opened up to more and more competitive pressures, this PwC report examines how the public sector can deal with the risk of a contracted provider failing.

Pricewaterhouse Coopers


Gaming the Cuts: Anyborough in 2018

April 2013

By Joe Manning

NLGN’s new report, Gaming the Cuts, warns that decisions like Newcastle City Council’s to cut its entire culture budget is likely to be a harbinger of far deeper cuts as local government pulls out of significant service areas such as leisure and tourism. Council support for schools could also be hard hit as local authorities push the burden on to academies, putting pressure on childcare, school transport and free school meals.

NLGN