Building tech-powered public services

IPPR: 10 December 2013

By Sarah Bickerstaffe

This report looks at 20 case studies of digital innovation in public services, using these examples to explore the impact of new and disruptive technologies. It considers how tech-powered public services can be delivered, focusing on the area of health and social care in particular.


The Power of Partnership: How to seize the potential

Sodexo: November 2013

By Sir William Wells

This report explores how providers from the private and third sector can best work with the NHS and looks at three phases of the partnership process: getting started, procurement and delivery.

Sodexo and ZPB Associates

Time for change in facilities management

Interserve, Sheffield Hallam and i-FM: 30 October 2013

The latest Facilities Management Market Survey, commissioned by Interserve and undertaken by Sheffield Hallam University in conjunction with i-FM, looks at the shape of current and future facilities outsourcing, as well as the issues and trends in the market.

Interserve, Sheffield Hallam and i-FM

Changing Places: How innovation and transformation is taking place in local government

Localis: October 2013

This report looks at how ready the local government sector is to innovate and transform to meet the challenges of budgetary pressures and rising demand. It highlights the new approaches councils are taking.

Localis and Civica, ISBN 978-0-9569055-7-4

Payment by results? Rethinking Probation Reform

Social Market Foundation: 9 August 2013

By Ian Mulheirn

In this paper the Social Market Foundation highlight the flaws of the Government’s planned payment by results scheme for the delivery of probation services.

Social Market Foundation

Sharpe Pritchard guide to changes to EU procurement rules

Sharpe Pritchard: August 2013

Sharpe Pritchard has authored a user-friendly 20-page briefing on the proposed changes to EU procurement rules, including a new draft directive on public procurement.
There are two main objectives of the new directive:
• to increase the efficiency of public spending leading to improved value for money, which it is said will require greater “simplification and flexibilisation” of the existing rules; and
• to increase the scope for procuring authorities to use the rules as a means of promoting desirable objectives such as environmental benefits.

Risky Business: Social Impact Bonds and public services

Social Market Foundation: 31 July 2013

By Nigel Keohane, Ian Mulheirn and Ryan Shorthouse

This new paper from the Social Market Foundation considers the flaws and opportunities of using Social Impact Bonds to finance public services.

Social Market Foundation

Government Procurement

Public Administration Select Committee: July 2013

This report from the House of Commons Public Administration Select Committee summarises its findings into Government procurement, particularly in light of reforms made by the Cabinet Office’s Efficiency and Reform Group.


Making Public Service Markets Work

Institute for Government: July 2013

By Tom Gash

This paper from the Institute for Government proposes reforms to public sector markets in terms of how both the state and providers operate.

Institute for Government

Thinking the Unthinkable: Local Government after the next Spending Review

Pricewaterhouse Coopers: June 2013

This report considers how local authorities might approach further cuts which they are likely going to be required to make during the next spending round.

Pricewaterhouse Coopers

Challenges to procurement decisions – issues and pitfalls

Sharpe Pritchard: June 2013

Sharpe Pritchard have authored a comprehensive review of the legal framework for procurement challenges in a 32-page briefing, which is available at no charge to fellow members of the BSA.

The handy guide is invaluable to anyone involved in local government tenders and procurement law. The contents include:
• The court’s function in a procurement challenge
• The grounds for a procurement challenge
• The standstill period
• Declarations of ineffectiveness
• Safeguards and time limits
• Remedies other than damages
• Tender evaluation and abnormally low tenders
• Lifting the automatic suspension
• Expert evidence
• Implied contract claims
• Awards of damages
• Judicial review.

Government's Estate Strategy

June 2013

By Government Property Unit

The Government Estate Strategy, developed by the Government Property Unit in collaboration with estate teams from across Whitehall, sets out ways of accelerating savings and driving better performance from the central civil estate and examines plans for better co-ordination across the whole of the public sector estate.

Cabinet Office

Moving the Road Sector into the Market Economy

June 2013

By Gabriel Roth

Government urged to introduce voluntary pay-as-you-go system for drivers.


Better Public Services: A Roadmap for Revolution

Policy Exchange: May 2013

By Sean Worth

This paper from Policy Exchange sets out how certain barriers need to be overcome to open up a market revolution in the delivery of public services.

Policy Exchange, ISBN 978-1-907689-49-9

State of the estate in 2012

May 2013

By HM Government

The State of the Estate in 2012 report was laid before Parliament on 20 May 2013. The report provides an assessment of the efficiency and sustainability of the government’s civil estate in 2012. It provides a data-rich insight into the size, ownership, geographical distribution and use of central government buildings.

HM Government

Fire and Rescue Services in London

Reform: April 2013

By Will Tanner

This research paper from Reform makes the case for reform of Fire Services in London to make them operate more efficiently.


The Efficiency and Reform Group

National Audit Office: April 2013

The ERG has contributed significantly to departmental savings in 2011-12 but substantial and sustainable new savings streams will be needed to achieve £20bn of savings in 2014-15, says this NAO report.


At Risk? Dealing with Failure

Pricewaterhouse Coopers: April 2013

By Janet Dawson and Glen Babcock

As public services are opened up to more and more competitive pressures, this PwC report examines how the public sector can deal with the risk of a contracted provider failing.

Pricewaterhouse Coopers

Gaming the Cuts: Anyborough in 2018

April 2013

By Joe Manning

NLGN’s new report, Gaming the Cuts, warns that decisions like Newcastle City Council’s to cut its entire culture budget is likely to be a harbinger of far deeper cuts as local government pulls out of significant service areas such as leisure and tourism. Council support for schools could also be hard hit as local authorities push the burden on to academies, putting pressure on childcare, school transport and free school meals.


Integration Across Government

National Audit Office: March 2013

This NAO report on integration across government, claims that by operating in a more integrated way, government could reduce inefficiencies and deliver better public services.