Administering justice by results

Reform: October 2011

The transcript from a roundtable hosted by Reform on how payment by results can be used in the criminal justice sector.

ISBN 978-1-905730-57-5

Achieving better value for money and improved outcomes in government and public services

Reform: 13 September 2011

A Reform-Microsoft seminar series explored how to achieve better value for money and improved outcomes across the public sector.

ISBN 978-1-905730-63-6

Cost of the Cops: Manpower and deployment in policing

Policy Exchange: September 2011

By Edward Boyd, Rory Geoghegan and Blair Gibbs

This report from Policy Exchange examines how the police service can make efficiency savings through altering its workforce mix and increasing its use of outsourcing.

Policy Exchange, ISBN 978-1-907689-07-9

Commission Impossible: Shaping Places through Strategic Commissioning

Localis, Mears and Essex County Council: September 2011

By Dr. Laura White

This Localis study sets out ways in which local authorities might be able to improve their delivery of public services by thinking more strategically about commissioning.


Open Public Services White Paper

Cabinet Office: 11 July 2011

In this paper, the Cabinet Office sets out its plans for reforming competition for the delivery of public services.

TSO, ISBN 15704/0312

Hit the ground running: Five critical success factors in contracting for outcomes

Deloitte: July 2011

The Coalition Government plans to introduce more contestability into public services markets, including through the use of outcomes-based performance contracting in areas such as in welfare to work or criminal justice. Although the basics of contracting for outcomes models are widely known, there is less understanding, inside and outside government, on the technical challenges within the model and what is required to create a transparent, widely understood marketplace.

Your Choice: How to get better public services

CentreForum and KPMG: July 2011

By Chris Nicholson

CentreForum and KPMG join forces to illustrate how choice between providers can be a powerful driver of improved performance in public services.

ISBN 1-902622-90-1

Open Public Services White Paper - An Institute for Government Briefing Note

Institute for Government: July 2011

By Adrian Brown and Tom Gash

The Institute for Government sets out priority areas for the Government as it seeks to implement an open public services agenda.

Institute for Government

Your choice: how to get better public services

July 2011

By Chris Nicholson

The government is committed to reforming the provision of public services. While there is widespread support for a system with increased competition and choice, the details of possible changes are both controversial and complex. This report argues that whilst the government is correct to look to choice and competition, it should take an evolutionary approach to change and emphasises the vital role which regulation should play in shaping the development of the market. It also presents a set of requirements for successful public sector reform.

CentreForum/KPMG, ISBN 1-902622-90-1

Tougher Times, Smarter Ways: Social Housing - The Missed Savings Opportunity

Morrison and Credo: June 2011

This report from Morrison sets out how closer partnership working between local authorities, registered providers and the private sector will lead to more efficient and higher quality management of social housing, getting the best out of all sectors.

It Can Be Done

Reform: May 2011

In this publication, Reform profile a number of areas around the world where private providers are being used to deliver a range of public services successfully.

More with Less: Rethinking public service delivery

Social Market Foundation: 4 April 2011

By Ian Mulheirn and Barney Gough

In this publication, the Social Market Foundation looks at a number of ways in which public services could be delivered more efficiently.

Social Market Foundation

I'm afraid there's no money left: Re-thinking back office services in the public sector

KPMG: February 2011

This paper from KPMG explores how back office savings can help relieve the deficit faced by central and national government.


Review of Education Capital

Department for Education: 2011

By Sebastian James

This report, commissioned by the Department for Education, sets out a new model for school building in England and Wales


Making Your Property Work Harder

Pricewaterhouse Coopers: 2011

By Anna Dunne and Ray Mills

This paper from Pricewaterhouse Coopers considers how local and central government can drive efficiencies in their properties.

Pricewaterhouse Coopers

Higher Education in the Age of Austerity

Policy Exchange: 22 December 2010

By Alex Massey

In this report, Policy Exchange argue that greater use of shared services and outsourcing of back office functions could help higher education providers cope in difficult financial times.

QIPP National Workstream: Back office efficiency and management optimisation

Department of Health: 18 November 2010

This publication considers how the NHS can improve the efficiency of back office services.


Higher Education in the Age of Austerity: The role of private providers

Policy Exchange: November 2010

By Alex Massey and Greg Munro

In an increasingly constrained fiscal context, this report looks at what role private providers could plan in the delivery of university education.

ISBN 978-1-906097-88-2

Fitting the Crime: Reforming community sentences

Policy Exchange: November 2010

By Robert Kaye and Blair Gibbs

This report from Policy Exchange considers the effectiveness of community sentences as an alternative to prison.

ISBN 978-1-906097-90-5

Carter But Smarter: Transforming offender management, reducing reoffending

Policy Exchange: November 2010

By Max Chambers

In this paper, Policy Exchange have considered the future of prison and probation services in the UK, and how reforms proposed in the Carter Review under the last government have not been properly implemented.